First-pass intake on case/advisory eligibility
The AI confirms case type, stakeholders, and jurisdiction in a first pass to connect to the right professional.
A professional billing ₩300K an hour is personally answering the call to set up a meeting.
The AI confirms case type, stakeholders, and jurisdiction in a first pass to connect to the right professional.
Booking in-person or video consultations and guiding required documents repeat.
Trial results, tax-filing deadlines, and follow-up steps have to be conveyed without gaps.
The AI confirms case type, stakeholders, and jurisdiction in a first pass to connect to the right professional.
Booking in-person or video consultations and guiding required documents repeat.
Trial results, tax-filing deadlines, and follow-up steps have to be conveyed without gaps.
상담 중에 걸려오는 전화는 대개 “상담 되나요”, “서류 뭐 가져가요”입니다. 그 전화를 받느라 정작 앞에 앉은 의뢰인과의 상담이 끊깁니다.
The client who calls at 11 p.m. after a long search, and the one who calls at lunch, both get a first-pass intake instead of voicemail.
It guides only within the firm-approved answer scope, and on questions needing interpretation it draws the line — 'this part needs a lawyer's confirmation' — and hands off to the professional.
Which case types come in most and where consultations break off accumulates by category, becoming the basis for deciding which practice areas to staff more.
전문가가 직접 받아야 할 전화는 생각보다 적습니다.
전문가 앞에는 판단이 필요한 통화만 남습니다.
상담 하나 잡는 데 전화가 몇 번씩 오갑니다. 그 시간이 전부 전문가 시간에서 빠져나갑니다.
재판이나 실사 나간 사이 온 예약 전화는 다음 날 회신
밤에 걸려온 문의도 그 자리에서 시간과 준비물까지 확정
무슨 일인지 듣기 전에는 맡을 건인지도 알 수 없습니다. 그 확인을 매번 전문가가 직접 하고 있습니다.
처음부터 다시 듣는 데 상담 시간이 그대로 나갑니다
사안과 시점, 상대방까지 정리돼 상담 첫 마디가 본론입니다
Early on it's limited to rule-based scope — availability, scheduling, basic procedure — and designed to hand any answer needing legal judgment to the professional.
It makes no judgments. It only handles first-pass intake — confirming case/advisory eligibility, scheduling, required-document guidance — and hands matters needing interpretation to the professional.
Recording and logging policy is defined first, with access rights and retention standards set to the firm's rules.
It takes intake on your main number, and consultation booking and follow-up guidance can integrate with the firm's calendar and systems.
We open just the case/advisory first-pass intake flow first. Because accountability is high, we don't open broadly at the start, but confirm whether triage accuracy and handoff quality clear the firm's bar together. Once verified, it widens into schedule/document guidance and closing follow-up.