Visit-quote first call & scheduling
When a consultation request comes in, the AI calls immediately to confirm size, budget, desired construction timing, material preference, and available visit times.
Interior & Remodeling Visit Consultations
The customer who left a consultation request already dropped the same form at two or three others. Whoever calls first books the visit
방문 잡는 전화부터 밤에 온 하자 접수까지, 매장이 정한 기준으로 받습니다.
When a consultation request comes in, the AI calls immediately to confirm size, budget, desired construction timing, material preference, and available visit times.
I'm calling to help book your Hanssem interior consultation.
I'd like a consultation about a roughly 30-pyeong remodel.
If you tell me your budget and desired timing, I'll check available visit slots right away.
Around ₩50M, and I'd like to start within two months.
이 통화가 남기는 것
- Size
- ~30 pyeong remodel
- Budget
- Around ₩50M
- Timing
- Within two months
Only qualified meetings with confirmed intent and schedule are handed to the store, together with prior context and follow-up rules.
For the same size and material conditions, it answers against approved quote baselines and keeps every response as a recording and summary.
Roughly how much should I expect for engineered flooring?
It depends on the size and demolition scope. Let me start with the base range for a full ~30-pyeong job.
이 통화가 남기는 것
First-pass guidance stays consistent against the standard baseline, while confirmed quotes and exceptions are handed to the consultant as-is.
When questions about schedule, material changes, or defect reports come in at night or on weekends, photo requests, intake details, and processing priority all have to be captured without gaps.
The flooring you installed yesterday looks like it's lifting.
I'll send a link where you can upload photos of the condition, and file it with the responsible construction team.
이 통화가 남기는 것
Photos and intake details are organized and passed to the responsible construction manager, with progress status and follow-up rules logged in the system.
Quote consistency across consultants
For the same size and material conditions, it answers against approved quote baselines and keeps every response as a recording and summary.
After-service & construction-progress inquiries
When questions about schedule, material changes, or defect reports come in at night or on weekends, photo requests, intake details, and processing priority all have to be captured without gaps.
상담사는 방문 당일에야 고객 예산을 처음 듣습니다.
인테리어 견적을 남기는 사람은 한 곳에만 남기지 않습니다. 먼저 전화가 온 곳이 먼저 실측 날짜를 가져갑니다.
24/7 unlimited concurrent answering
A quote request that lands Friday night or Sunday afternoon gets its first call right then, without waiting for Monday. The most perishable weekend leads are already turned into scheduled visits before the store opens.
Your playbook is the AI's answer
For the same ~30-pyeong engineered-flooring question, consultants don't quote different ranges. First-pass guidance is unified against approved quote baselines, with only confirmed quotes and exceptions handed to the consultant.
Every call auto-analyzed into VOC
Which store books visits well, and where requesters 'hung up after just the price' — you compare it store by store from call records.
신청서를 받은 건 우리만이 아닙니다. 먼저 통화한 곳이 집을 보러 갑니다.
신청이 식기 전에 전화가 붙으면, 같은 광고비로 방문이 늘어납니다.
견적 상담 신청이 숫자는 우리가 늘리지 않습니다견적 상담 신청 단계는 지금 방식 그대로 둡니다. 브링톡이 바꾸지 않는 구간입니다.
브링톡전화 연결신청 직후에 통화가 붙느냐전화 연결 단계는 브링톡이 직접 움직이는 지점입니다. 콜에서 붙잡는 만큼 이 단계로 넘어오는 양이 늘어납니다.
브링톡방문 상담 예약통화 안에서 날짜가 잡히느냐방문 상담 예약 단계는 브링톡이 직접 움직이는 지점입니다. 콜에서 붙잡는 만큼 이 단계로 넘어오는 양이 늘어납니다.
계약여기서부터는 매장 상담사가 이어받습니다계약 단계는 지금 방식 그대로 둡니다. 브링톡이 바꾸지 않는 구간입니다.
전화 연결
신청 폼을 넣은 그 순간이 가장 뜨겁습니다. 저녁에 남긴 신청이 아침까지 살아 있으면, 이미 다른 곳 방문 날짜가 먼저 잡혀 있습니다.
지금
영업시간 밖 신청은 다음 날 아침 전화 — 그사이 순서가 밀립니다
브링톡
신청 즉시 통화. 밤에도 주말에도, 몇 건이 몰려도 동시에
방문 상담 예약
통화가 붙어도 날짜를 못 잡으면 없던 일이 됩니다. 매장이 비는 시간을 통화 안에서 바로 맞춰야 끝납니다.
지금
'다시 연락드릴게요'로 끝나고, 두 번째 전화는 잘 안 받습니다
브링톡
매장 캘린더에서 실제 가능한 시간만 불러 통화 안에서 날짜 확정
x3.5
Follow-up response rate
+22%
Visit conversion
0 min
First-connection target
자주 묻는 질문
It connects to your calendar and store operating policies to offer candidate times, and you can also keep a human approval step before confirmation.
Early on it's safest to limit it to range guidance and booking the visit consultation, with the consultant owning the confirmed quote.
Size, budget, timing, material preference, visit schedule, and next actions are kept as recordings, summaries, and tags, and can be delivered to your store system or internal sheet.
It takes post-install questions — schedule, material changes, defect reports — around the clock, organizes photos and intake details, and hands them off so the responsible team can act first thing the next business day.
Schedules and construction-team roles can be separated by region and store to design handoff rules, and each store's response results can be reviewed separately.
Areas a human must own — finalizing quotes, after-service judgment — aren't handed over from the start. We attach just the visit-quote first-call flow for one to two weeks and watch response rate and visit conversion. If it doesn't work, you stop there; once confirmed, you expand into quote consistency and after-service guidance.